WOODSTOCK – When my credit card was declined for a small vitamin purchase at Woodstock Apothecary, I raced home to find the proper 800 number to find out why. The security department explained my card number, not the card itself, had been stolen. They reeled off a few erroneous charges from the past two days and deleted them from my account.
When the monthly bill arrived, an earlier charge remained for a one-way flight to Atlanta Jan. 9 on American Airlines out of LaGuardia Airport. I called American and the clerk gave me the name of the person who used my card. I found his Facebook page along with other personal information online and filled out a police report.
I was told by the Ulster County Sheriff’s Department since charges criminally billed had been deleted from my account, MasterCard, not me, would have to prosecute the criminal activity. So I wrote the CEO of CitiCards with the thief’s name and address.
Two days later, an administrator in the executive offices, Jodi Lang, called and told me the company would not press charges. When I responded: "No consequences is why and how criminal theft of credit cards is prevalent," she stated it wasn’t worth the company’s time.
It’s always about the money.